Voice lesson packages are paid by the month in advance. Payment is due by the 7th of each calendar month. Payments not received by the 7th will incur a $25 late fee. Payment can be made by check made out to Ellen Allen, via PayPal (firstname.lastname@example.org), or via Venmo to EllenAllenMusic.
There are no deductions for absences. Even if you cannot attend your lesson, your studio membership is still working for you.
Students are responsible for cancelling their lessons through the online scheduler. Lessons cancelled at least four hours in advance will be issued a make-up credit, which the client may use to book into any available lesson time indicated in the calendar. Lessons cancelled with fewer than four hours' notice will not be issued a make-up credit. If you schedule a make-up lesson and then cancel it, you will not be issued another make-up credit.
If you arrive early for your lesson, please wait outside or in your vehicle until it is time for your lesson.
In cases of inclement weather or other circumstances that prevent an in-person lesson, lessons will take place virtually. I will send you the link to your virtual lesson via email.
If you need to suspend your lessons for any length of time, please provide at least two weeks' notice. If you suspend your lessons with less than two weeks' notice, you will be charged a cancellation fee equal to one half of your monthly tuition amount.
Dramatic coachings may be booked by emailing email@example.com. Payment is due at the time of booking. Payments may be made by check made out to Ellen Allen, via PayPal (firstname.lastname@example.org), or via Venmo to EllenAllenMusic.
There are no refunds for cancelled sessions. If you must reschedule your coaching, please let me know at least 24 hours in advance. Sessions cancelled with fewer than 24 hours' notice will not be rescheduled.
If you are not enrolled in regular voice lessons, you are responsible for obtaining your own sheet music and accompaniment tracks, and providing me with these resources in advance.
Terms and Conditions
The client agrees to abide by and be held accountable to all policies and procedures of Ellen Allen Music Studio, set forth here and/or in any other documents I have been provided. I understand that failure to comply with these policies may result in dismissal from the studio.
The client also understand that Ellen Allen Music Studio reserves the right to dismiss me/my child from the studio at any time, for any reason.
The client shall release Ellen Allen and Ellen Allen Music Studio from any liability for any harm, injury, and/or illness that the client may sustain while on studio premises or during a virtual lesson or coaching, including COVID-19.
The client understands that technical difficulties are inherent to the virtual lesson format and that time spent resolving minor such difficulties will not be made up.
The client understands that working with Ellen will not guarantee the client's desired outcome for any audition, performance, or other artistic undertaking.
If coming for lessons on studio premises, the client agrees to follow all COVID-19 safety precautions and acknowledges that they are fully vaccinated against COVID-19. The client understands that, depending upon public health data, lessons may be moved back online at any point, subject to Ellen Allen's discretion.
The client understands that Ellen will not diagnose or treat vocal injuries or pathologies, and should seek the advice of a medical professional in these cases.